Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

  • Inside the My Account Click on "Register" tab on Top Right side of the page; fill in the details required on the page of "Create New Account" and Click on Register.

  • Click the "Log In" and enter your email id and click on "Forgot Your Password". An email will be sent to registered email id with the link to reset password. Just click on link, it will redirect on "Reset Your Password". Please enter "New Password" and "Confirm Password".

  • Yes , Registered user can "Log In" and can change its Communication Address. User can also update his latest Address and profile .

  • Online purchases are made easy and secure with a selection of payment options, including Credit Card, Debit Card, Net Banking, Cash on Delivery, IVR (Option of booking your product by calling our customer care team).

  • There are no any extra taxes, hidden costs or additional shipping charges. The price mentioned on the website. Our prices are ALL inclusive. All taxes are included with the list prices.

  • We do not share your personal information to any other personThe Site is committed to protecting the privacy of the Users' personal information.

  • Yes, you can give bulk order. For bulk order enquirie's mail us at care@maxbens.com

  • No, we sell and display just multiple products a day. It typically stays live until 12.00 AM. as a deal and next day these products are moved into online store and new products are on deal.

  • Our standard shipping terms are 7-10 working days with all your details . you will receive a courier name and consignment number. You can track the same in the concerned courier website.

  • On the home page,you are given an order number, type the order number in the box given near "track my order", you will be guided regarding the delivery status of the product.

  • If the packaging of product has been opened or tampered with upon delivery, do not accept the product. The replacement product will be replaced and shipped immediately.

  • Our ordering system is very fast and will automatically send you an email confirming that we have received your order successfully. Please make sure that the email address you provided to us is correct. During the processing, we will also send you another email confirming that your order with applicable taxes and shipping charges calculated, and a shipping order number for your future records.

  • For customer support Email us at care@maxbens.com or Call us at 011 2385 5093